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Reduce Subscription Cancellations

Understand why your customers are cancelling and prevent up to 41% of customer cancel requests.

Seamlessly integrate with your subscription management platform.

Don't see what you're looking for? Let us know!

Learn why your customers are leaving and what you can do about it.

With RetentionEngine you can easily automate cancel requests with a simple flow that:  

  • Identifies areas of improvement
  • Learns what motivates customer to stay
  • Saves customers from cancelling


81% of consumers say that companies could do something to prevent them from cancelling.

Learn from your unhappy customers.

RetentionEngine's exit survey helps you figure out what’s motivating your customers to cancel.

Identify patterns and trends from their responses to learn areas of improvement for your business.

See if there’s anything you can do to keep them.

RetentionEngine predicts which cancel resolution will most likely prevent a customer from cancelling.


Simply create offers in the RetentionEngine dashboard, and our algorithm will learn the best offers for your customers.


PS: Our cancel resolutions are powered by artificial intelligence.

Save up to 41% of your customers from cancelling.

Fewer cancellations = a near-immediate boost to your bottom line. Most RetentionEngine users save customers within hours of going live!

CUSTOMER TESTIMONIALS

"From the moment we began working with the RetentionEngine team, they completely transformed our retention process and reduced our subscription churn rate.



Sang L, CEO at Facetory

"If you're a company that cares about keeping customers and reducing customer churn, RetentionEngine is a 'need to have' not a 'nice to have'. 

Michael S, CEO at Atlas Coffee Club

"RetentionEngine is super easy to set up. If you want to retain more customers or leave a good impression with the ones who choose to cancel anyways, add RetentionEngine to your tech stack. You'll be happy you did!" 

Theresa R, Keto Krate

Features RetentionEngine users love

Give 1-click pause option for customers

that just want a break.

Ability to create and automatically test new offers.

One final attempt to communicate with customers.

Easy customization and styling options.

Integrate with your subscription management platform in minutes.

Know why customers are leaving so that you can win them back later.

Get started in minutes! No coding required.

Your cancel process should be a seamless piece of your customer experience. Upload your logo, add your brand colors, and you're good to go!

Easily customize RetentionEngine
to match your brand.

Get connecting by simply copying and pasting your API key. We’ve done all the hard work for you so you can fast forward to results.

Seamlessly integrate with your subscription management platform.

How It Works

1. Cancel Request

RetentionEngine is activated when a customer indicates they want to cancel.

2. Exit Survey

Learn why your customer 
wants to cancel their account.

and if there are other concerns.

3. Cancel Resolution

RetentionEngine selects
the offer most likely to resolve customer concern.

4. One-Click Pause Option

Ask customers if they'd like to pause their account instead.

5. Cancel Confirmation

A final opportunity to communicate to customers and remind them why they shouldn't cancel. 

The First 30 Days are on us.

Start Saving Customers with RetentionEngine today!

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