It's time to save your
customers from cancelling.

Reduce cancellations and save revenue with the only AI-powered cancel flow.

Integrate with your subscription management platform to start saving customers

Save More Customers
with RetentionEngine.

RetentionEngine is a cancel flow that integrates directly with your subscription management platform.

Identify areas of improvement, learn what motivates customers to stay, and save customers from cancelling with incentives like discounts, pause features, support options, and more!

Save up to 41% of your customers from cancelling.

Fewer cancellations = a near-immediate boost to your bottom line. With plans starting at $20 per month, RetentionEngine is a no-brainer. 


"From the moment we began working with the RetentionEngine team, they completely transformed our retention process and reduced our subscription churn rate.

Sang L, CEO at Facetory

"If you're a company that cares about keeping customers and reducing customer churn, RetentionEngine is a 'need to have' not a 'nice to have'. 

Michael S, CEO at Atlas Coffee Club

"RetentionEngine is super easy to set up. If you want to retain more customers or leave a good impression with the ones who choose to cancel anyways, add RetentionEngine to your tech stack. You'll be happy you did!" 

Theresa R, Keto Krate

Why users love RetentionEngine

1-click pause option for customers

that just want a break.

Create and automatically test new offers.

One final attempt to communicate with customers.

Easy styling options.

Integrate with your subscription management platform in minutes.

Know why customers are leaving so that you can win them back later.

Get started in minutes! No coding required.

Your cancel process should be a seamless piece of your customer experience. Upload your logo, add your brand colors, and you're good to go!

Customize RetentionEngine
to match your brand.

Get connecting by simply copying and pasting your API key. We’ve done all the hard work for you so you can fast forward to results.

Seamlessly integrate with your subscription management platform.


How It Works

1. Cancel Request

RetentionEngine is activated when a customer indicates they want to cancel.

2. Exit Survey

Learn why your customer 
wants to cancel their account.

and if there are other concerns.

3. Cancel Resolution

RetentionEngine selects
the offer most likely to resolve customer concern.

4. One-Click Pause Option

Ask customers if they'd like to pause their account instead.

5. Cancel Confirmation

A final opportunity to communicate to customers and remind them why they shouldn't cancel. 

The First 30 Days are on us.

Start Saving Customers with RetentionEngine today!

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