We all know that generally “churn is bad”, but beyond a few salvage emails and some dunning on failed payments, most companies fail at a cohesive strategy.
That fact is hugely costing them, both in revenue and missed growth potential. Patrick Campbell, CEO & Founder of ProfitWell (the industry leader in growth strategy) will be breaking down data from 24.1k companies to pinpoint the best retention strategy.
Then Matt Moody, CEO & Founder of RetentionEngine, will dive into misconceptions on cancellation flows, quick fixes for yours, and why improving the way you say "goodbye" to customers is the greatest untapped opportunity for businesses today.
You’ll walk away armed with a better understanding of voluntary and involuntary churn and quick hit changes to immediately implement with your team to boost revenue.
NOTE: This webinar is primarily for B2B Businesses.
Patrick Campbell is the Founder and CEO of ProfitWell, the suite of tools that plug right into your subscription management system and provide turnkey solutions to reducing your churn, optimizing your pricing, and ensuring your revenue recognition is audit proof.
ProfitWell's flagship metrics product also powers the subscription financial metrics for over twenty thousand subscription companies (it's free and takes less than five minutes to set up - seriously).
Prior to ProfitWell Patrick led Strategic Initiatives for Boston based Gemvara and was an Economist at Google and the US Intelligence community.
Matt Moody is the Founder and CEO of Bellwethr, the suite of No-Code Data Science tools for Customer Success which includes RetentionEngine.
RetentionEngine's No-Code Cancel Flow helps subscription businesses retain more revenue via an optimal cancel process. RetentionEngine adapts to cancelling customers, learning why they are cancelling, what can be done to retain them, and how to win them back in the future.
Matt is a software developer, machine learning engineer, and multi-time founder.