QUICK TIP: Acknowledge Your Customer's Patronage In Your Cancel Flow
Show appreciation for how much time a customer has been a subscriber.
When a customer is in your cancel flow, you can increase your save rate with a bit of personalization and appreciation.
Messaging that acknowledges how long a customer has been a subscriber and shows appreciation for their patronage increases the likelihood of saving the customer by ~17%! Similarly, using this kind of messaging in win-back emails increases the conversion rate by nearly 9%.
A little personalization + appreciation goes a long way!
(Note: this is a quick add inside RetentionEngine, just add Customer Context for the number of orders).
Starting at $250/mo.
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