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Quick Tips
Retaining Customers With Humor In Your Cancellation UX
How adding humor might help you overcome cancellation requests.
Sarah Reyes
2 minutes
Quick Tips
QUICK TIP: Don't "Nest" Questions In Your Cancel Flow
You want to ask more questions... but you'll pay the price if you do.
Sarah Reyes
1 minute
Quick Tips
QUICK TIP: Eliminate Bias In Your Cancel Flow
How to eliminate bias from your cancel flow so you know exactly why customers are cancelling.
Mat Moody
1 minute
Quick Tips
QUICK TIP: Acknowledge Your Customer's Patronage In Your Cancel Flow
Show appreciation for how much time a customer has been a subscriber.
Sarah Reyes
1 minute
Quick Tips
6 Quick Steps To A Better Cancel Flow
Learn how to improve your subscription cancel flow in a few quick steps.
Sarah Reyes
5 minutes
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