Already saving customers for the best subscription brands

A No-Code Cancellation Experience that stops up to 60% of churn.

RetentionEngine connects to your subscription platform to learn why your customers want to cancel and offers the ideal incentives to keep them.

Overview
Exit Survey
Cancel Resolutions
Pause Options
Analytics

Why Automation?

Manually managing cancellations is time consuming and subjective. Static cancel flows are less customizable and less likely to retain customers.

Cancellations are on the rise, but RetentionEngine saves customers in real-time, taking into account customer data while testing the most optimal cancel resolutions (without breaking the bank!).

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Exit Survey

RetentionEngine's exit survey helps you figure out what’s motivating your customers to cancel.

Identify patterns and trends from their responses to learn areas of improvement for your business.

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Dynamic Cancel Resolutions

Discounts aren't the only thing that save customers from cancelling! Our A.I. learns the optimal Cancel Resolution with each experience (and prevent discount gaming).

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1-Click Pause Options

Our pause options let customers skip service if they have too much product. Sometimes customers just want a break, but don't want to leave you for good! 

Retention Analytics

Easily understand your customers motivation for cancelling, and what's saving them. Segment your efforts based on cancel motivation.

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Set up in 15 minutes.
No coding needed.

We've done the hard work so you don't have to! Get started by simply copying and pasting your API key from your subscription platform.
Don't see your integration? Have no fear! We're always adding new integrations, and you can also run RetentionEngine manually!

Why our Customers love RetentionEngine

"From the moment we began working with the RetentionEngine team, they completely transformed our retention process and reduced our subscription churn rate."
Sang
CEO
"RetentionEngine is super easy to set up. With only the most basic effort setting up our RetentionEngine, we were immediately able to retain 20% of customers who would have otherwise canceled."
Theresa
Marketing Manager
"Best software ever. RetentionEngine increased our retention by 166%!”
Rick
Founder
"The onboarding experience was great along with the use of the tool. The dashboard and features are easy to use, we're happy with RetentionEngine so far!"
Janky
CEO + 
Cofounder
"If you're a company that cares about keeping customers and reducing customer churn, RetentionEngine is a 'need to have' not a 'nice to have'. "
Michael
CEO

Features You'll Love

Some of the features our customers can't live without.

Easy Setup

All you need is your API key to connect to your subscription provider. You'll always have access to our docs and support team if you need extra help!

Conditional and Contextual Logic

Create offers based on why customers indicate they want to cancel and what product they're on.

Automated Testing

You'll be able to easily create and automatically test new offers to see what best saves your customers.

1-Click Pause Options

RetentionEngine gives your customers the ability to pause their account right before they are about to cancel.

Style Editor

Cancellation should be a seamless piece of your customer experience. Upload your logo, add your brand colors, and you're good to go!

Embedded Experience

Add RetentionEngine as a pop up modal on your website.

RetentionEngine is just the first step to increasing Customer Lifetime Value.

Check out our Predictive Tools
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