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A No-Code Offboarding Experience that stops up to 60% of churn.

RetentionEngine connects to your subscription platform. It learns why your customers want to cancel, keeps track of trends in churn, and offers the ideal treatments to keep them.

Overview
Exit Survey
Cancel Resolutions
Pause Options
Analytics

Why The Need for "Offboarding"?

- Your customers are your best source of marketing and... they talk. If the experience of cancelling is bad, potential customers will hear about it.

- Unhappy customers are your greatest source of learning! What didn't work and who didn't it work for? What could change their mind? Can you fix it? All questions that RetentionEngine will help you answer.

~80% of customers report that a business could have done something to keep them before they cancelled.

Churn is on the rise, but RetentionEngine saves you time and saves your revenue.

Exit Survey

RetentionEngine's exit survey helps you figure out what’s motivating your customers to cancel.

Identify patterns and trends from their responses to learn areas of improvement for your business.

Dynamic Cancel Resolutions

Discounts aren't the only thing that save customers from cancelling! Our A.I. learns the optimal Cancel Resolution with each experience (and prevent discount gaming).

See More Examples

1-Click Pause Options

Our pause options let customers skip service if they have too much product. Sometimes customers just want a break, but don't want to leave you for good! 

Retention Analytics

Easily understand your customers motivation for cancelling, and what's saving them. Segment your efforts based on cancel motivation.

Set up in 15 minutes.
No coding required.

We've done the hard work so you don't have to! Get started via a
simple integration with your subscription platform.

Why our Customers love RetentionEngine

"From the moment we began working with the RetentionEngine team, they completely transformed our retention process and reduced our subscription churn rate."
Sang
CEO
"RetentionEngine is super easy to set up. With only the most basic effort setting up our RetentionEngine, we were immediately able to retain 20% of customers who would have otherwise canceled."
Theresa
Marketing Manager
"Best software ever. RetentionEngine increased our retention by 166%!”
Rick
Founder
"The onboarding experience was great along with the use of the tool. The dashboard and features are easy to use, we're happy with RetentionEngine so far!"
Janky
CEO + 
Cofounder
"If you're a company that cares about keeping customers and reducing customer churn, RetentionEngine is a 'need to have' not a 'nice to have'. "
Michael
CEO

Features You'll Love

Some of the features our customers can't live without.

Easy Setup

All you need is your API key to connect to your subscription provider. You'll always have access to our docs and support team if you need extra help!

Conditional Rules

Create offers based on why customers indicate they want to cancel and what product they're on.

Automated Testing

You'll be able to easily create and automatically test new offers to see what best saves your customers.

1-Click Pause Options

RetentionEngine gives your customers the ability to pause their account right before they are about to cancel.

Custom Style Editor

Cancellation should be a seamless piece of your customer experience. Upload your logo, add your brand colors, and you're good to go!

Embedded Experience

Add RetentionEngine as a pop up modal on your website.

RetentionEngine is the only No-Code,
AI-powered, Offboarding Experience designed to save you customers, time, and revenue.
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