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Understand why your customers are cancelling and prevent up to 41% of customer cancel requests.

With RetentionEngine you can easily automate cancel requests with a simple flow that:  

• Identifies areas of improvement
• Learns what motivates customer to stay
• Saves customers from cancelling

RetentionEngine's exit survey helps you figure out what’s motivating your customers to cancel.

Identify patterns and trends from their responses to learn areas of improvement for your business.

RetentionEngine predicts which cancel resolution will most likely prevent a customer from cancelling.

Simply create offers in the RetentionEngine dashboard, and our algorithm will learn the best offers for your customers.

PS: Our cancel resolutions are powered by artificial intelligence.

Fewer cancellations = a near-immediate boost to your bottom line. Most RetentionEngine users save customers within hours of going live!

"From the moment we began working with the RetentionEngine team, they completely transformed our retention process and reduced our subscription churn rate.

"If you're a company that cares about keeping customers and reducing customer churn, RetentionEngine is a 'need to have' not a 'nice to have'. 

"RetentionEngine is super easy to set up. If you want to retain more customers or leave a good impression with the ones who choose to cancel anyways, add RetentionEngine to your tech stack. You'll be happy you did!" 

Give 1-click pause option for customers

that just want a break.

Ability to create and automatically test new offers.

One final attempt to communicate with customers.

Easy customization and styling options.

Integrate with your subscription management platform in minutes.

Know why customers are leaving so that you can win them back later.

Your cancel process should be a seamless piece of your customer experience. Upload your logo, add your brand colors, and you're good to go!

Get connecting by simply copying and pasting your API key. We’ve done all the hard work for you so you can fast forward to results.

Don't see what you're looking for? Let us know!

RetentionEngine activates when a customer indicates they want to cancel their account.

Learns what is going wrong for 

your customers.

Delivers the resolution or offer that is most likely to resolve each 

customer's concern.

Ask customers if they'd like to pause their account instead of cancelling.

Capture data from cancel experiences to predict which current customers are at-risk of churning in the future.

 Industries      Integrations     Pricing     Help Center    COVID-19