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A No-Code Offboarding Experience that stops up to 60% of churn.

RetentionEngine connects to your subscription platform. It learns why your customers want to cancel, keeps track of trends in churn, and offers the ideal treatments to keep them.

Why The Need for "Offboarding"?

- Your customers are your best source of marketing and... they talk. If the experience of cancelling is bad, potential customers will hear about it.

- Unhappy customers are your greatest source of learning! What didn't work and who didn't it work for? What could change their mind? Can you fix it? All questions that RetentionEngine will help you answer.

~80% of customers report that a business could have done something to keep them before they cancelled.

Churn is on the rise, but RetentionEngine saves you time and saves your revenue.

Exit Survey

RetentionEngine's exit survey helps you figure out what’s motivating your customers to cancel.

Identify patterns and trends from their responses to learn areas of improvement for your business.

Dynamic Cancel Resolutions

Discounts aren't the only thing that save customers from cancelling! Our A.I. learns the optimal Cancel Resolution with each experience (and prevent discount gaming).

See More Examples

1-Click Pause Options

Our pause options let customers skip service if they have too much product. Sometimes customers just want a break, but don't want to leave you for good! 

Retention Analytics

Easily understand your customers motivation for cancelling, and what's saving them. Segment your efforts based on cancel motivation.

This week in churn - data and analysis

The Smart Cancel Flow is getting smarter.

- No-Code, Drag-and-Drop Flow Designer

- Win-Back Optimization - Automatically deliver Win-Back Offers At The Right Time - Increase Reacquistion Rates by +41%

- Predict Churn Before It Happens

- Data Science Studio - Insights To Help You Increase Customer Retention Rates



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Set up in 15 minutes.
No coding required.

We've done the hard work so you don't have to! Get started via a
simple integration with your subscription platform.

Why our Customers love RetentionEngine

"From the moment we began working with the RetentionEngine team, they completely transformed our retention process and reduced our subscription churn rate."
"RetentionEngine is super easy to set up. With only the most basic effort setting up our RetentionEngine, we were immediately able to retain 20% of customers who would have otherwise canceled."
Marketing Manager
"Best software ever. RetentionEngine increased our retention by 166%!”
"The onboarding experience was great along with the use of the tool. The dashboard and features are easy to use, we're happy with RetentionEngine so far!"
CEO + 
"If you're a company that cares about keeping customers and reducing customer churn, RetentionEngine is a 'need to have' not a 'nice to have'. "

Features You'll Love

Some of the features our customers can't live without.

It's Too Late For Retention? Dead Wrong.

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Over $3 Million in MRR Saved In Q1

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2020 Year in Review

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New Feature: Introducing Videos

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